Here are a few of the main services the Repair Shop offers:
Stove overhaul ($25 USD): This includes a thorough cleaning of the stove and replacement of all worn or broken parts. The parts that may be replaced on liquid stoves include:
- Flame reflector
- Burner cap
- Flame rings
- Flame reflector
- Mixer tube
- Jet and needle
- Cleaning cable
- Fuel line
- Flame spreader
- Wind clip
- Burner head
- Wire handle
Fuel pump overhaul ($10 USD): Every pump overhaul includes a cleaning, lubrication of all rubber seals and replacement of the following parts:
Other replacement parts include:
- All O-rings
- Pump cup
- Pick up tube
- Check valve
- Valve assembly
- Bore filter
- Pump seal
Stove + fuel pump overhaul ($30 USD)
Obsolete pump upgrade ($20 USD): Send in your obsolete pump for an upgrade. We cannot restore obsolete pumps, but to ensure you can keep using your stove, we’ll replace your old fuel pump with a new one, along with new instructions.
Water filter overhaul ($15 USD): The team will thoroughly clean and unclog the filter, and replace worn or broken parts. Filters are evaluated for flow rate to ensure it’s good to go. Cartridges can be replaced for an additional cost based on the filter.
Tent poles repair: Broken poles segments will be replaced for free under the MSR 3-year Limited Lifetime Warranty. Older tents will be repaired at $5 per segment. Shock cord replacement $20. The technicians have schematic drawings that date back to 1998, and the shop has the pole segments to service many of those tents.
Tent fabric: Our in-house sewing technician can sew in panels, fix mesh rips and patch small holes in the fabric. The team can also replace the sliders on the zippers ($10 USD) (but not the zippers themselves).
Snowshoes overhaul: If your snowshoes are older than 5 years and/or the damage falls outside of warranty, the team may be able to repair or upgrade your snowshoe decks or bindings for a discounted price.