An Update on Inventory
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Inventory Update

Like many manufacturers, we’re experiencing unavoidable disruptions to our supply chain coupled with increased demand for our best-in-class outdoor gear from folks looking for new socially distanced adventures. Unfortunately, that’s left some of our most popular products out of stock, which we’re genuinely bummed about. We’re doing everything we can to keep production moving, but some supply issues are simply beyond our control. If there’s a particular product that you’re really after, we encourage you to take these approaches:


Sign up for Back-in-Stock Emails

This is the best way to get notified whenever we receive new inventory. You can sign up on any product page, and we’ll send out an email any time new stock arrives.


Check Your Local Dealers

We’ve tried to keep our local stores supplied as best as possible. On every product page we have a “Find in Store” button for local inventory and a “Find Online” option for our online partners. If we’re out of stock, it’s worth a check to see if they have it.


Shop Early

With the holidays approaching, inventory fluctuations and shipping delays could aggravate the issue. If you’re considering an available product, we recommend purchasing early to ensure you don’t miss out.


At this time we’re unable to share updated timelines for re-stocks on specific products as things are changing quickly and unpredictably. Our customer service team is dealing with a significant backlog of questions, repairs, and warranties that are keeping them busy. As such we encourage you to hold your product availability questions so they can focus on helping others get back outside with their favorite gear!

Frequently Asked Questions

How do I dry my MSR reservoir?
MSR reservoirs are easily dried. Prop them open with a spoon or other utensil to let them air dry. Alternately, hang them on a plastic bag dryer, widely available at kitchen supply stores and numerous online retailers.
How do I freeze my MSR reservoir?
A frozen reservoir makes a great ice pack and, during the dog days of summer, delivers a steady source of cold, refreshing hydration. Lay your reservoir half-full on its side in the freezer with all air purged. Do not over-fill. Water expands as it freezes and this can burst your reservoir.
How do I clean my MSR reservoir?
Use hot, soapy water and rinse thoroughly with hot water. For tough cleaning jobs, add 1/4 cup of baking soda to 3/4 cup of water per liter and shake for 30 seconds. Add 1/4 cup lemon juice and wait a moment for the effervescence to subside. Shake 10 seconds and vent by loosening cap away from face. Repeat shaking and venting three times. Expel as much air as possible, cap bottle, and allow to soak 20 minutes. Rinse thoroughly with hot water. Caution: When adding lemon juice to baking soda, effervescence occurs and will cause pressure to build inside your reservoir. Vent often.
How do I disinfect my MSR reservoir?
To disinfect, add one ounce of unscented household bleach (such as Clorox Regular or Clorox Ultra) to one liter of clean water. Mix for 10 seconds. Fill drinking tube with solution and leave overnight. Rinse thoroughly and air dry.
My bite valve comes off too easily. What should I do?
The best way to restore a snug fit between the bite valve and the drinking tube is to remove the bite valve from the drinking tube. Next, cut a small section off the end of the drinking tube. Clean the bite valve and drink tube with rubbing alcohol, lick the end of the drinking tube and place the bite valve back on the end. After it dries, there should be an excellent seal.
How do I prevent the water in my hydration system from freezing in cold weather?

To help keep drink tubes and bite valves from freezing up, sip often to maintain flow, then blow any residual water back into the reservoir after you’ve finished drinking. It helps to squeeze the bite valve momentarily to remove any last drops. Using our Bite Valve & Drink Tube Insulator https://www.platy.com/de/07042.html deters freezing, too.

Also, even if you are using the Bite Valve & Drink Tube Insulator, it still helps to keep as much of the drinking tube covered as possible, such as routing it inside a pack, strap, or jacket. You can also start off the day with warm or hot water in the reservoir, packing any extra clothing layers around it.

Is there a way to filter into my reservoir without removing it from my pack?
Yes. Simply remove your bite valve and connect the end of your hose directly to your filtration system’s outflow port. This method is compatible with all MSR® filters. Using an AutoFlow filter system, this method creates one of the lightest, most compact and efficient means possible of getting water.
My water sloshes around in my reservoir when riding or running. Can I make it stop?
Absolutely. Simply turn your reservoir upside down after filling it. Then simultaneously squeeze the reservoir and the bite valve to purge all the air. This will eliminate sloshing.