Like many manufacturers, we're experiencing unavoidable disruptions to our supply chain coupled with increased demand for our best-in-class outdoor gear from folks looking for new socially distanced adventures. Unfortunately, that's left some of our most popular products out of stock, which we're genuinely bummed about. We're doing everything we can to keep production moving, but some supply issues are simply beyond our control. If there's a particular product that you're really after, we encourage you to take these approaches:
Sign up for Back-in-Stock Emails
This is the best way to get notified whenever we receive new inventory. You can sign up on any product page, and we'll send out an email any time new stock arrives.
Check Your Local Dealers
We've tried to keep our local stores supplied as best as possible. On every product page we have a "Find in Store" button for local inventory and a "Find Online" option for our online partners. If we're out of stock, it's worth a check to see if they have it.
At this time we're unable to share updated timelines for re-stocks on specific products as things are changing quickly and unpredictably. Our customer service team is dealing with a significant backlog of questions, repairs, and warranties that are keeping them busy. As such we encourage you to hold your product availability questions so they can focus on helping others get back outside with their favorite gear!
Delivering the ultimate in backcountry versatility, the Operator shovel is built of tough, hard-anodized aluminum and engineered for maximum shovel efficiency. It features our larger packable blade, an extendable shaft, and steep sidewalls to serve mountaineers and backcountry travelers in constructing basecamps to excavating professional snow pits. Unrelenting strength combines with smart ergonomics to help you dig with greater force and less fatigue when speed counts in a rescue.
Strong: 6061-T6 hard-anodized, lightweight aluminum with TIG-welded blade/shaft interface, and neckless blade design for maximum durability.
Aggressive: Blade’s traditional flat chopping face delivers a stable strike, while its serrated leading edge breaks up snow and ice.
Fast Deployment: Two-section, non-rotational telescoping shaft and fast lockpin provide rapid, hassle-free deployment.
Ergonomic: Meticulously engineered handles optimize comfort, control and leverage with all glove types to minimize hand fatigue.
Versatile: Shaft’s upper section fits equally well into the blade, allowing you to choose the shovel length you need. Blade’s flat back shaves smooth snow pit walls or offers a platform for stoves.
Available with low-profile T-handle or utilitarian D-handle.
We know that in the backcountry, reliable gear is critical. That’s why MSR gear has always been engineered to the highest quality standards and rigorously tested before it reaches you.
Seattle Repair Shop
If your MSR gear is in need of repair, our technicians will work to find you a solution as quickly as possible. A majority of the time, MSR products can be repaired.
Warranty
If you are experiencing an issue that you feel falls under the MSR Limited Warranty, we’re here to help with that too. Please contact our team to get started.