Frequently Asked Questions
Any kind of table salt (no MSG or other non-NaCl flavor substances). We’ve used brown rock salts in Thailand and flakey salts from fancy restaurants. It all works. However, larger grained salt may require the user to mix more salt into the salt brine bottle. This is also true for rock salt. Some salts have preservative agents that take up space. These also may require more salt mixed into the salt brine bottle, than the instructions recommend. Simply remember: If you get a low salt light, just add more salt!
It’s best to use it within one year.
It’s best to use it within about 24 hours.
Make one batch of chlorine in the SE200 Community Chlorine Maker (50 mL) and add it to 750 mL of plain tap water, creating a total of 800 mL of hand-washing solution. The chlorine concentration of this solution is 500 mg/L, which is what the CDC and WHO recommend for hand washing.
For surface sanitization, the CDC and WHO recommend using a solution with a chlorine concentration of 1,000 mg/L. They recommend spraying the surface enough to fully wet the entire surface, and then letting it air dry. To create this solution, make one batch of chlorine (50 mL) and add it to 350 mL of plain tap water, creating a total of 400 mL of surface sanitizing solution.
Any 12 volt battery over 7 amp-hours. These are typically motorcycle or car batteries and range from 7 amp-hours to 80 amp-hours (though you can find them even bigger).
Don’t forget to buy a charger at the time that you buy the battery. Ask the store owner which charger to use with your battery.
First, check the troubling-shooting options for common issues. You may just need to charge your battery, or add more salt (the two most common problems).
If your device still isn’t working, and you suspect it’s a manufacturer’s defect, please email email@example.com or call 1-800-531-9531. Whatever the issue is, our customer service department will help you figure out what is wrong and what to do about it.