International Distributors

Cascade Designs Inc. and Cascade Designs Ltd. are the parent company of MSR, Therm-a-Rest, Platy, SealLine and PackTowl outdoor brands.

If you’re located in the United States or Canada: please contact support through our portal.

If you’re located outside of the United States or Canada, please contact the regional distributor located in your region from the chart below. The independent distributor may be able to help with warranty issues, ordering parts or answering questions – there may be a fee associated with any parts requests. There may be some limitations with what the independent distributor in each country will be able to assist with. We advise that if you’re experiencing an issue, the best option is always going to be to return the item to the place of purchase.