Like many manufacturers, we're experiencing unavoidable disruptions to our supply chain coupled with increased demand for our best-in-class outdoor gear from folks looking for new socially distanced adventures. Unfortunately, that's left some of our most popular products out of stock, which we're genuinely bummed about. We're doing everything we can to keep production moving, but some supply issues are simply beyond our control. If there's a particular product that you're really after, we encourage you to take these approaches:
Sign up for Back-in-Stock Emails
This is the best way to get notified whenever we receive new inventory. You can sign up on any product page, and we'll send out an email any time new stock arrives.
Check Your Local Dealers
We've tried to keep our local stores supplied as best as possible. On every product page we have a "Find in Store" button for local inventory and a "Find Online" option for our online partners. If we're out of stock, it's worth a check to see if they have it.
At this time we're unable to share updated timelines for re-stocks on specific products as things are changing quickly and unpredictably. Our customer service team is dealing with a significant backlog of questions, repairs, and warranties that are keeping them busy. As such we encourage you to hold your product availability questions so they can focus on helping others get back outside with their favorite gear!
The Responder shovel’s ultra-compact blade features a reduced scooping angle for ultimate packability in a small touring pack, and a flat back for shaving smooth snow pit walls during snow science. Its serrated leading edge and exceptional durability withstand cement-like avi debris. And its straighter geometry excels in paddling snow quickly during a burial rescue, making this shovel the choice for your rescue kit.
Compact: Our smaller blade, featuring a reduced scooping geometry and neckless design for stashing easily in a backcountry or sidecountry pack; neckless design adds durability.
Aggressive: 6061-T6 high-strength, hard-anodized aluminum blade, with traditional flat chopping face for stable strike and serrated edge to break up snow and ice.
Fast Deployment: Two-section, non-rotational telescoping shaft and fast lockpin provide rapid, hassle-free deployment.
Ergonomic T-handle: Meticulously designed to offer the same comfort and control as a D-handle, in a compact, low-profile form that works with all glove types.
Versatile: Shaft’s upper section fits equally well into the blade, allowing you to choose the shovel length you need.
We know that in the backcountry, reliable gear is critical. That’s why MSR gear has always been engineered to the highest quality standards and rigorously tested before it reaches you.
Seattle Repair Shop
If your MSR gear is in need of repair, our technicians will work to find you a solution as quickly as possible. A majority of the time, MSR products can be repaired.
Warranty
If you are experiencing an issue that you feel falls under the MSR Limited Warranty, we’re here to help with that too. Please contact our team to get started.
