Warranty & Repair—Snowshoes

Snowshoe Warranty


USA, Canada and All Other Markets


Limited Lifetime Warranty

MSR Snowshoes are guaranteed against defects in materials and workmanship without time limit. Return shipping charges to the consumer for repaired products are covered. Should a product be found defective under this warranty, we will repair it or replace it at our option.

This warranty applies only to the original purchaser. Proof of purchase is required. Products purchased from an independent dealer should be returned to the dealer for forwarding to MSR. Shipping cost to MSR is the responsibility of the purchaser.

Snowshoe Repairs

Before Sending in Your Repair...

  • Contact us for an RA# and correct shipping address prior to sending anything in for service.
  • Include your RA#, name, complete address, phone number and a brief note or packing list with your gear.

Failures occuring due to a manufacturing defect, within the warranty period of respective items, will be repaired/ replaced at no charge. Parts will be charged at current retail prices. All repairs carry a 90-day warranty against defects in materials or workmanship. We try to stock all obsolete stove parts, but please be advised that some stoves may be too old or damaged to justify repair. Return shipping and handling charge is an additional $5 for most items.

MSR Product Service Center
206-505-9500
1-800-531-9531
Hours: M-F 8:00-4:00 PST

Snowshoes
Services performed:

  • Replace Binding — $20

Inspect and Replace as Necessary:

  • Straps, Clevis Pins, Washer, Ring, Rivets, Tail Spools and Screws — $10


Except as provided herein, MSR makes no warranties, express or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose. MSR shall not be liable for any consequential or incidental damages whatsoever.

This warranty gives you specific legal rights. You may also have other rights which vary state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation or exclusion of implied warranties, so the above exclusion and limitation may not apply to you.